Small Business Owner Slammed $75,000 in penalties for under-paying a worker

Like many small businesses, this business owner has fallen foul of the law and cost them big time in penalties.  So far he has incurred nearly $100k in fines!  Keeping a small business afloat, especially when you have employees can be tough.  Here, is an example of how tough, we you knowingly or unknowingly breach the law! Mr Jia Ning Wang, a restaurant owner and operator (Fire and Stone Restaurant on Moreton Island) was previously penalised last year for a total of $21,000 for paying a young Chinese backpacker just $10 an hour. The most recent incident involves an American student who performed 69.75 hours of waitressing work at Wang’s restaurant over fortnight in December 2014. The 21-year-old refused to agree […]

10 common reasons for team dysfunction

Have you ever been part of a team that just can’t get things done, not gelling or are continually bickering? If so, you are not alone! This scenario is actually more common than people think.  We’ve worked with hundreds of teams, many in crisis, many with dysfunction from front-line teams to Executive teams! Here is what we find are the 10 most common elements contributing to a dysfunctional team. Leadership In almost all cases, dysfunctional teams lack a strong leader. Most teams require a strong leader, who is emotionally intelligent, competent and cares about the team and its results.  The Team Leaders’ role is to ensure coherence, cohesiveness and equity within the team, to facilitate creation of compelling team’s objectives, […]


ICELAND CLAIMS TO BE FIRST COUNTRY TO END EQUALITY PAY GAP BY 2022! If you read the above headline and wondered how, join the club! Iceland has recently yesterday, itself to be the first country in the world to require public and private organisations to pay all employees equally “regardless of gender, ethnicity, sexuality, or nationality”.  The Icelandic government said it will introduce an Equal Pay Standard requiring all employers with more than 25 staff to ensure they give equal pay for work of equal value. It is expected to be implemented by 2020. That will then leave them only 2 years to achieve their BHAG goal of eliminating the gender pay gap by 2022 (which is 14%). Even with […]

Shocking example of disengaging a workforce

Unfortunately, this post highlights a shocking example of how to disengage your workforce.  However, there is much we can learn to avoid this situation in our businesses. AusPost employees are claiming they were required to continue working around the dead body of one of their colleagues who had a heart attack on a night shift.  Employees alleging that “the deceased employee basically had a blanket thrown over him”.  Employees took to Facebook in distress.  Apparently the body remained on the floor for over 3 hours. Some of the comments made by employees were: “Employees kept on working around his dead body until 6am when the undertakers came,” one employee wrote. “If it was our superior who had a heart attack and died, […]


Finding Millennials frustrating? Join the club

Pulling your hair out about Millennials?  Well, most employers are! Simon nails the Millennial issue in the Youtube clip below.  I’d add one more thin to what Simon says, which is far too many have been diagnosed with ‘ADD’/or ‘ADHD’ and most have made it fundamentally ‘who they are’, which further cripples their self beliefs, and encourages unhelpful self destructive behaviours.  I am often asked what’s the deal with Millennials, when I work with businesses of all sizes. What can we do with them? The answers are not simple as Simon highlights. On top of that, our education system has let down many of them, as they struggle with reading, spelling, grammar and basic mathematics. My view, we need to create win-win in […]

Getting real about Organisational Culture

The recent study by Robert Walters (regarding organisational culture in ANZ), I’ve decided to write about one of my passions – Getting Real about Organisational Culture! The RW survey is not unique.  I believe it is now time that organisations of all sizes and state of development deal with these issue head on.  It is time to start getting REAL about Organisational Culture. I got into HR 30 odd years ago with a dream of making organisations fabulous places to work. I thought in my youthful utopian viewpoint, that I would truly change the world.  Nearly thirty years later, I know I have had significant impact on organisations and their cultures that I have worked with, but change the world, I have not! […]

Is 2017 the year you will quantum leap your life, career or business goals?

Having goals helps us to focus our energies on activities that are important to us.  It’s all too easy to get into the procrastination game! We all know the feeling…. time is rushing ahead and at the end of the year we wondered where the year went! So we’re going to give a few tips over the next month about setting and achieving your goals, whether personal or business. As a coach the first thing I cover off with coachees is whether their movitvation for achieving goals is “AWAY FROM” or “TOWARDS”.  Subconsciously, this is a very powerful distinction. Our basic survival system (which keeps us alive and evolving) motivates us to avoid pain (move away from) and achieve (move towards) pleasure. […]

Have you got a toxic employee or two?

Toxic employees are a problem for any business size, but can kill a small business. A while back I was asked by a reporter at BRW Magazine & the AFR how Small Business Owners could prevent employing toxic employees.  This situation is still true today! Of recent times, a few small business owners I have coached, have also inadvertently managed to recruit some toxic employees. Toxic employees costs small businesses literally thousands of dollars and not to mention the additional stress for the manager/owner.  In some cases, the business does not survive the damage! The actual and hidden costs of a real toxic employee can be crippling, especially to a small business. It is not uncommon for a toxic employee […]


The Roy Morgan case highlights the many pitfalls of not managing within strong people management practice principles when it comes to restructures and redundancy.  We discuss this case and the learnings, to ensure our readers don’t fall foul of the law (especially start-ups or SME’s). We are often asked to assist businesses of all sizes to help plan and manage restructures. We regularly come across managers/executives and even HR consultants for that matter, who don’t truly understand their obligations under law. Whilst we are all for expedition of situations, we would not recommend doing so at the cost of solid process and high quality, high touch engagement with their employees. The case in brief A director on maternity leave won […]